[SYSTEM TELEMETRY SUPPORT]
Billing, Commander Pro access, bugs, data-deletion requests, and feature reports can be sent below. Support is provided on a best-effort basis. We do not guarantee response time, uptime, or that any ticket will change your subscription terms. Replies from this terminal do not modify the Terms of Service or Privacy Policy unless we say so in writing.
BattleTicker is not a broker and does not give financial, investment, or trading advice. Support cannot advise you on whether to buy or sell any asset.
[FREQUENTLY ASKED DIRECTIVES]
Q: How do I manage or cancel Commander Pro?
Use
MANAGE SUBSCRIPTION on the battlefield HUD or the
pricing page (opens Stripe). Cancel anytime to stop the next renewal. Access usually continues through the period already paid. Cancel before a trial ends if you do not want to be charged.
Q: Can I get a refund?
Digital access starts immediately, so sales are final except where a law requires otherwise. Contact us before filing a card dispute so we can check the charge. See the Terms for the full refund and liability language.
Q: How are market data feeds connected?
Crypto uses exchange websockets (Binance, then Coinbase, then Kraken) with REST fallbacks. Equities use our quote cascade (including Yahoo, Alpaca, and Finnhub where configured). Feeds can be delayed or wrong; they are not a reason to trade.
Q: How do I delete my data?
Email support@battleticker.com from the address on your account and request deletion. We will delete or de-identify personal data we control except records we must keep (for example certain invoices). Billing history also lives in Stripe; auth data in Clerk.
Q: Do you guarantee uptime or accurate prices?
No. The Service is provided as-is. We do not offer an SLA. Do not rely on BattleTicker as your only market source.